Do your packages pass through customs undetected?
November 16, 2018
Part of this question has already been answered under product packaging. We combine several techniques such as mislabelling and masking of products to make the content of the package virtually undetectable at customs. We have maintained a 100% success rates for both national and international deliveries for almost two years now.
Re-ship and Refunds
However, it is worth noting that not all shipping destinations are the same and we haven’t shipped to every country on the planet yet. In the unlikely event that a package is seized by customs, we re-ship the product without charging any additional shipping fee. If the second attempt fails, then the customer gets a 100% refund for the cost of the products as per our reship and refund terms and conditions.